Improve mobile
user satisfaction
by interpreting
their reviews.

Using semantic analysis of comments on mobile stores, Moodpeek identifies your users’ problems and expectations.

Adapt your roadmap
to improve customer satisfaction

Make priorities in your roadmap

Moodpeek analyzes your users’ expectations (features, ergonomics, bugs, etc).

Integrate them into your roadmap, then monitor the impact of your actions on satisfaction levels.

Get ahead of your competitors

Compare your applications with those of your competitors and monitor their weak points.
Draw inspiration from the best applications, even beyond your market.

Make decisions
as a team

Work together in one space and share your analyzes.

Really beautiful
Really beautiful
and
complete
complete
app. But since the last
update, there are some
bugs !
bugs !

It's really
painful to redo
painful to redo

my journey...
my journey...

And
way too many ads.
way too many ads.
Attractiveness > UI designer
Attractiveness > UI designer
Utility > Everyone
Utility > Everyone
Reliability > Developer
Reliability > Developer
Ergonomics > UX designer
Ergonomics > UX designer
Advertising > Marketing
Advertising > Marketing

Reinforce your team’s commitment to user expectations

Find out how your application rates on the 5 Moodpeek criteria for evaluating an app: utility, attractiveness, effectiveness, reliability and respect.

Analyze your positioning in relation to that of your competitors.

Assign reliability to developers, ergonomics to UX, confidentiality compliance to marketing, etc.

Leverage reviews for a user-based strategy

A pertinent way of measuring user satisfaction

Store ratings are not sufficient in evaluating your app.

Measure the impact of your actions using the Moodpeek index : the only index based on both qualitative and quantitative evaluation of reviews.

56% of users choose a mobile application based on comments in stores. This figure has increased by 12 percent in two years*.

Comments are an impressive purchasing driver, and must reflect your app in its best light in order to contribute to improving your mobile reputation.

* 2018 Open Mobile Usage Barometer

Easier processing of reviews

Moodpeek makes it easier for you to read reviews in mobile stores! You receive a summary of sticking points and reasons behind user satisfaction, allowing you to make priorities in your roadmap and focus your efforts on what really matters.

Are you mentioned by your competitors? Find out about users’ interests in competitors’ apps!

Improved clarity for or our customers

François Fleury, Head of Knowledge Customer and Analytics, SNCF

« Moodpeek simply allows us to understand and take into consideration what our users are telling us. At a time when we can analyse all behaviours and habits, Moodpeek offers us the possibility to decode what our customers express and feel. More and more of them express themselves on blinds and this gives us a 360° view of our customers’ perception of all our mobile solutions. »

Experts recommend us

Find out now
what really matters for your users

Request a demo